Shipping:
Orders are packed and shipped within 3 business days.
After the package is handed over to the shipping company, you will receive an update with shipping details and delivery coordination.
Delivery Times:
• Home delivery – up to 5 business days
• Collection point – up to 7 business days
For purchases over ₪450 – free home delivery (automatically updated at checkout)
Self-collection:
Collection is available from the Kolbo Shalom Tower (Ahad Ha'am St., Tel Aviv)
By prior arrangement via email, Instagram, or the "Contact Us" page.
Returns:
Items can be returned within 14 days of receipt for a full refund.
The item must be returned in new, unused, and undamaged condition.
Return options:
• Return to the Kolbo Shalom Tower
• Collection by courier for a fee of ₪30
הזמנות בינלאומיות
International orders are shipped via Israel Post’s express mail service, with a tracking number sent to your email.
Please note that due to the current security situation in Israel, delivery times may be extended (up to 5 weeks).