FAQ
Frequently Asked Questions
And I ask - why not actually?
It's good for the environment and it's certainly good for us. Vintage clothes have an irresistibly nostalgic and sweet character, reminiscent of forgotten things. In addition, vintage items are of excellent quality, they were sewn in small quantities, from quality fabrics - not for nothing have they been kept in excellent condition throughout the years
This is an opportunity to renew yourself with clothes that have been preserved in excellent quality, with a unique design and style that no one else has.
I lived in Europe for several years, where I got to know vintage collectors, specialty shops and flea markets where the clothes come from. Mainly from France, Italy and Germany.
As a rule, the clothes undergo quality control and screening and are in excellent condition.
These are vintage clothes, some of which are 20-50 years old, and as such, they may show signs of age/use. If there are any, I mark and indicate.
Since the items were manufactured in different periods and countries, there may be gaps between the sizes we know today.
If there is no label or size is not indicated on the garment, I will compare to a similar item and state that the size is an approximate size.
If you have any further questions about a specific item - please contact me and I will be happy to help.
Of course, if for any reason you want to return an item you can return it to us and receive a refund.
To return the item, you must return it to us within 14 days of receiving it, and ensure that it has not been used and that there is no defect/damage.
You can return the items to the Shalom Department Store in Tel Aviv or arrange for the return to be picked up by courier for a cost of 30 NIS.
How do exchange/return arrangements work?